Who we are
Suggested text: Our website address is: https://itswebrelated.com
Site Use
In ItsWebRelated (“we,” “us,” or “our”), we offer two different services – therapy and counseling for individuals, couples, and groups as well as marketing services for therapists, counselors, and mental health practices. Since our activities involve the healthcare sector and business sector, this Privacy Policy aims to describe how we manage your information in each of these areas.
We understand that you will treat your information in the same way that we would like ours to be treated. If you have any questions after reading this.
Who This Policy Applies To
This policy includes:
Therapy Clients – persons that get therapeutic counseling or other mental health services from us either in-person or online.
Marketing Clients – therapists, counselors, or mental health practices that use our services to create a brand, website, SEO, marketing content, etc.
Website Visitors – all persons visiting our website and communicating with us through emails, webforms, or social media contacts.Depending on which group you belong to, different parts of this policy apply to you. When it comes to overlapping, both sets of the riA. From Therapy Clients
Clinical Information: Intake forms, session notes, treatment plans, assessments, and records necessary to provide care.
Personal & Contact Information: Name, date of birth, address, phone number, email, and emergency contacts.
Billing Information: Insurance information, payment method (handled through secure third party processors — we don’t store any full card numbers), and billing records.
Technical Information: For teletherapy sessions, connection logs and platform identifiers may be stored by the secure video platform that we use.
Information We Collect
B. From Marketing Clients
Business Information: Name, business name, address, email, phone number, website URL.
Project Information: Briefs, branding materials, analytics data, login credentials for accounts we manage (stored securely and available only to assigned team members), and communications related to your project.
C. From Website Visitors
Inquiry Information: Whatever you choose to send us through our contact or consultation booking form.
Usage Information: Pages visited, referral source, device/browser used, and approximate location, gathered through privacy-respecting analytics.
Cookies: Small files used for functionality and analytics. See Section 8 for more details and opting out options.ghts apply.
How We Use Your Information
Your information is used for:
Providing the services you have hired us to perform (therapy or marketing)
Discussing appointments, project progress, invoices, and more
Professional and ethical duties (documentation, insurance, licensing, etc.)
Enhancing our website, our services, and the experience of our clients
Sending out helpful information now and then – but ONLY if you have consented, and you can unsubscribe any time
We do not sell, lease, or share your personal information with anyone at all.
As therapy clients, your personal information will NEVER be used for marketing.
Therapy Services: Confidentiality & Clinical Records
Therapy clients’ information receives the highest level of protection:
Confidentiality: Therapy sessions and any clinical records are all confidential. We only release your information with your prior written permission unless such disclosure is allowed by law (listed below).
Legal Exceptions to Confidentiality: Confidentiality is breached in exceptional cases where law requires us to do that – when there is serious danger of you or someone else coming to harm, child abuse or neglect, or court’s valid orders. The scope of such limitations is also disclosed in the informed consent process upon intake.
Clinical Record Storage: Your clinical records will be stored in accordance with [relevant provincial/state/federal and professional organizations’] guidelines on retention of such records and properly destroyed afterward according to those guidelines.
Consultations: At times our therapists require consultations with supervisory and/or peer professionals to render their care to you at its highest. Any identifying information is either redacted or otherwise kept confidential.
Online Therapy Sessions: Teletherapy is carried out via end-to-end encrypted platforms compliant with [HIPAA/GDPR/PIPEDA]. You are encouraged to participate in private settings.